How Can We Help?
How do I contact Axium’s service department for help?
The best way to reach Axium Solar’s service department is by completing this form with as much detail as possible. More than one person monitors service requests, so by following this process you are sure to receive the most expeditious response possible!
When you complete the form, it will generate a ticket that is date/time stamped with your information and the details you’ve submitted. You will auto-receive an email that will include your ticket number and additional information. If you do not see this email, check your spam or junk folders to be sure it was not filtered there.
An Axium Solar service representative will reach out to you for additional information, if needed, and will coordinate the date of the service visit.
What should I do if my solar array has problems?
I just bought a house with solar on it, but I know nothing about it. Can you help me?
My home received hail damage, can you remove and reinstall my solar array?
Why are energy credits not showing up on my bill?