How Can We Help?
Enphase utilizes microinverter technology. Instead of having one inverter, a microinverter is attached to every solar panel. Information is then pushed from the microinverters to a device called an Envoy. The Envoy transmits the data to the web where you can then login to the Enlighten portal from any WiFi enabled device.
Note: Many questions can be answered via Enphase’s FAQ and troubleshooting tips below. However, we are always happy to assist you with your service-related issues. Reach out to us by completing the form here.
Enphase website – click here
Video shows how to use the Enlighten portal – click here
Enphase Enlighten & apps – click here
Direct link to Enlighten portal – click here
Enphase support section – click here
Enphase FAQs – click here
Enphase troubleshooting tips – click here
Enphase training videos – click here
Enphase warranties – click here
Enphase data sheets, manuals and documents – click here
If you’ve just bought a house with an Enphase system, here is the form you will need to complete to transfer ownership to you from the former homeowner – click here
How to be notified by email if there is a production issue with your system – click here
How to run reports within the Enlighten portal – click here
How to add users to your Enlighten account – click here
See also:
Envoy info
What is solar monitoring?
My solar monitoring isn’t working, what do I do?