NEXT STEPS:
1.) A ticket has been auto-generated that our team has visibility to. This allows them to begin triaging your request & get it to the appropriate person.
2.) Someone will reach out to you for additional information.
3.) The ticket will be assigned to an Axium Solar technician, who will reach out to you directly to coordinate the date and time of visit.
4.) The issue is resolved
1.) A ticket has been auto-generated that our team has visibility to. This allows them to begin triaging your request & get it to the appropriate person.
2.) Someone will reach out to you for additional information.
3.) The ticket will be assigned to an Axium Solar technician, who will reach out to you directly to coordinate the date and time of visit.
4.) The issue is resolved
SCHEDULING:
• Emergencies: For emergency issues involving fire, theft, or vandalism, please contact appropriate emergency response in your area. Please let us know if you are experiencing an urgent issue!
• Other Requests: Will be addressed during normal business hours.
• Emergencies: For emergency issues involving fire, theft, or vandalism, please contact appropriate emergency response in your area. Please let us know if you are experiencing an urgent issue!
• Other Requests: Will be addressed during normal business hours.
MORE INFO:
1.) Service visits are scheduled in the order they are received, depending upon urgency, and the nature of the work.
2.) Other scopes of work may be dependent upon permitting, procurement, shipping, receiving and availability of parts and materials, where applicable. These will be addressed on a case-by-case basis.
3.) If you have any questions about an already submitted ticket and need to speak with someone, please call: 972-633-8680, Ext 1005
1.) Service visits are scheduled in the order they are received, depending upon urgency, and the nature of the work.
2.) Other scopes of work may be dependent upon permitting, procurement, shipping, receiving and availability of parts and materials, where applicable. These will be addressed on a case-by-case basis.
3.) If you have any questions about an already submitted ticket and need to speak with someone, please call: 972-633-8680, Ext 1005